Contact Shark Robotics.

Global support for firefighting, security and EOD robotics.

Each request is carefully reviewed to ensure an accurate, relevant and professional response. Depending on the nature of your inquiry and the number of requests received, response times may vary. Our teams are fully committed to responding as quickly and efficiently as possible.

After-sales service: all requests related to damage, malfunctions, maintenance, repairs or spare parts must be submitted exclusively via our dedicated platform Shark Portal – Customer support and after-sales service. This process ensures secure handling, traceability and efficient follow-up by our technical teams.

Careers: all job applications are reviewed only when submitted through our dedicated Careers page. Applications sent via the contact form will not be considered.

Company information

Shark Robotics
8 Rue des Rivauds
17000 La Rochelle
Nouvelle-Aquitaine
France

Phone: +33 5 46 52 24 83
Website:

Send us a message

Contact our team.

We review every request with care and will get back to you promptly.

FAQ – Contact and support questions.

How to contact Shark Robotics technical support?

Technical support is handled exclusively through the Shark Portal, our secured customer platform available to authorized clients. Access is provided individually by our commercial team.

How can I request a demonstration of a Shark Robotics robot?

You can submit a demonstration request through our website’s contact form by selecting Request a demonstration. Your inquiry will be evaluated by our commercial team to assess feasibility and define the next steps.

Where is Shark Robotics headquartered?

Shark Robotics is headquartered in La Rochelle, Nouvelle-Aquitaine, France, with an additional office in Singapore supporting international operations.

How to access the Shark Portal for after-sales service?

Access is reserved for authorized customers. Login credentials are provided by our commercial team. Once activated, you can sign in using the account icon at the top right of our website to submit support tickets and access customer documentation.

Does Shark Robotics offer product training?

Training is delivered as part of our customer deployment process. For questions related to training within a current or future project, please use the contact form so our team can assist you.

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